Thank you for choosing Genesis Salon and Enso Spa! We Value the time and needs of every client. To help us provide the best services to as many clients as possible, we ask that if you must cancel your appointment, you do so at least 24 hours in advance. Missed appointments or appointments canceled with less than 24 hours of notice will be subjected to a fee 50% of the service total. A 3% surcharge will be added to all credit card transactions. Thank you for understanding.