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When scheduling for a spa service please plan to arrive
15-minutes prior to your scheduled services to fill out any necessary paperwork
and to enjoy our facility. Punctuality ensures that your services start on time
and that services will be performed properly.
CANCELLATIONS / NO SHOW / LATE
We require 48 hours’ notice to cancel or reschedule an appointment; in
the case that 48 hours’ notice is NOT given, we will charge 50% of the booked
service. All no-show appointments are subject to this 50% cancellation fee.
Please let us know if you
will be arriving more than 10 minutes late for your appointment. We may
not be able to provide your full service, but we will do our best to
accommodate what we can.