Booking Appointments

In just a few clicks, book your next salon or spa visit with us! (Just make sure you click "SUBMIT YOUR ORDER" to reserve your date and time.)

If you have an email address on file, but haven't created an online account yet, create a NEW password to log-in. 

Download our App from the Apple Store or Google Play and login with your same credentials to book there, as well.

If you're more of the chatty type, give us a call at 614.418.5350. One of our guest experts would be pleased to make recommendations and help book an appointment that is convenient for you.

Note, all listed prices are starting at prices and may vary depending on complexity.

What if I need to reschedule or cancel an appointment?

Life is unpredictable. If you need to cancel or reschedule your appointment, we ask that you give us at least 24-hours notice and 48-hours notice for a custom experience or multiple service visit. Appointments can easily be adjusted or cancelled via our website or app.

Our Health + Safety Standards

You can expect a full run down of health + safety protocols when you arrive. A few important call outs: 

• Mask up, we'll be doing the same.
• Head on in at the exact time of your appointment + one of our guest experts will get you checked in.
• Right away, you'll see us observing social distancing, rigorously cleaning + going above and beyond to keep everyone safe.
• For the full list of what you can expect, find our Health + Safety Standards at penzonesalons.com/safety

Salon Hours

Monday | 11am-7pm 

Tuesday | 7am-8pm

Wednesday | 7am-8pm

Thursday | 7am-8pm

Friday | 7am-6pm

Saturday | 8am-4pm

Sunday | 11am-5pm (German Village + Upper Arlington closed)

Gift Cards

Gift cards can be purchased in any salon location, over the phone, in our app, or online.

For additional information, please visit penzonesalons.com/faq/#faq-11.