Thank you for choosing The Spa at Ocean Place. We look forward to your visit. Should you wish to cancel or change an appointment we require a 24 hour notice or a 100 percent cancellation fee will be charged. No shows will also be charged the full treatment value. All online gift cards are only valid at the Spa. Gift cards cannot be used to secure your appointment online. All online appointments must be booked in the name of the person receiving the service.