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Early Arrival & Cancellation Policy
To ensure you receive the maximum benefits of your service, we ask that you kindly arrive 20 minutes prior to the start of any spa treatment. A late arrival may require a shortened or rescheduled service.

As a courtesy, we request that you provide 48 hours¿ notice to cancel your spa appointment(s) otherwise the credit card or gift card on file will be charged 50% of the service fee.
  We require 72 hour notice for spa parties which are groups of 4 guests or more.

All injectable appointments require a $100 non-refundable deposit. Consultations with Dr. Lam require a $150 deposit. This amount can then be applied toward your procedure or any 3000BC product or service.