Our Cancellation Policy
We require a minimum 24-hour notice to cancel or reschedule any appointment. If an appointment is missed, cancelled, or rescheduled with less than the required notice, the following charges will apply.
- Less than 24-hour notice will result in a charge equal to 50% of the reserved service amount.- “NO SHOWS” will be charged 100% of the reserved service amount.- Appointments made within the 24-hour period which later need to be cancelled, must be cancelled within 4 hours of appointment time or a charge equal to 50% of the reserved service amount will apply.
- Appointments made within the 24 hour period must be cancelled within 4 hours of the appointment time or are subject to 50% of the reserved service amount.
- Any package or multiple service appointment must be held with a credit card. Packages and multiple service appointments not cancelled 48-hours in advance will be charged 100% of the reserved service total. A credit card "HOLD" transaction maybe made on your credit card to reserve the appointment time. In fairness to all clients, this policy is in effect regardless of the reason for the cancellation.
Gift cards from PLEIJ Salon + Spa make the perfect gift for any occasion!
Gift cards can be purchased in any salon location, over the phone, in our app, or online.
For additional information, please visit pleijsalon.com/faqs
ATTENTION - All Services require a 10% prepayment to reserve the appointment.