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When scheduling for a spa service please plan to arrive 15-minutes prior to your scheduled services to fill out any necessary paperwork and to enjoy our facility. Punctuality ensures that your services start on time and that services will be performed properly.

We require 48 hours’ notice to cancel or reschedule an appointment; in the case that 48 hours’ notice is NOT given, we will charge 50% of the booked service. All no-show appointments are subject to this 50% cancellation fee.

Please let us know if you will be arriving more than 10 minutes late for your appointment. We may not be able to provide your full service, but we will do our best to accommodate what we can.