Welcome to NAKAI
*Please note: Due to COVID-19, Massage Therapy Services require a mandatory pre-screening questionnaire to be completed 1-7 days prior to you arriving to your appointment.
convenience, we offer online reservations 24 hours a day for Spa, Salon and
Registered Massage Therapy.
Due to the level of
customization with select services we ask that you contact our Guest Care
Team to secure reservations for hair colour, couple or group reservations, or
other select services that are not listed online.
In order to secure
your reservation, we will contact you for your credit card information if we do
not already have it securely stored. You will not be charged until the day of
We ask that you
please provide us with at least 24 hours notice (72 hours for groups or
bookings of 3 or more services) should you need to cancel or change your
appointment. If less notice is provided, and we are unable to fill your
appointment time, you will be charged a cancellation fee equal to the
cost of booked services.