Welcome to Waterstone Salon's online booking. We understand that scheduling adjustments are sometimes necessary. That's why we meet you half way. In the event you need to cancel your appointment, please be sure to give us a 24-hour notice. Any appointments that are cancelled without a 24-hour notice will be charged a cancellation fee of 50% of scheduled service(s) charges. Any 'no show' appointments will be charged 100% of scheduled service(s) charges. We do this as a way to support our service providers and compensate them for time they cannot get back. This also allows other guests to book an appointment during this time slot.