Your appointment is very important to our team, it is reserved especially for you, we understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations. 

-Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount. 

- “NO SHOWS” will be charged 100% of the reserved service amount. 

- Appointments made within the 24 hour period and need to cancel, the client then must cancel within 4 hours of appointment time or will result in a charge equal to 50% of the reserved service amount. 

- Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount. 

- “NO SHOWS” will be charged 100% of the reserved service amount.

Our Cancellation Policy 

In the event that you need to cancel your appointment, please be sure to give us a minimum of a 24-hour notice. This allows other guests to book an appointment during this time slot. Any appointments that are canceled with less than a 24-hour notice are subject to a cancellation fee of 50% of all scheduled service(s). Any appointments that are ‘no show’ will be subject to 100% of all the scheduled service(s). 

Why we have a Cancelation Policy 

Did you know that in our industry, most Stylists earn their income by commission? This means they do not make a salary, they do not get paid hourly. They earn their living by taking care of the guests in their chair. If a guest doesn’t show up for their appointment or cancels with little notice, this doesn’t leave an opportunity for the Stylist to book another appointment. 

Grace & Exceptions 

We understand that accidents happen, people get sick and/or emergencies occur. We will do our best to accommodate these rare occasions with grace 

Thank you for your understanding